Terms

1. About Us

Business Name: Raphi the Fox

ABN: 80627017593

Email: hello@raphithefox.com

Location: Melbourne, Australia

Our store is hosted on Shopify Inc., who provides the platform that allows us to sell our products and services to you.

2. Use of This Website

By accessing this site, you agree that:

You are at least 18 years old or have parental permission to use the site.
You will not use our products or site for any unlawful or unauthorised purpose.
You will not attempt to hack, disrupt, or misuse the website or its content.

3. Products and Orders

All prices are listed in AUD and include GST (where applicable).
We do our best to display accurate product descriptions and images, but small variations may occur.
We reserve the right to limit or cancel orders (e.g. if a product is out of stock or an error is found).
Once your order is placed, you’ll receive a confirmation email. When it’s shipped, you’ll receive tracking info.

4. Shipping

We offer free standard shipping Australia-wide via Australia Post.
Express shipping is available at an additional cost.
Delivery times may vary depending on your location.
We are not responsible for delays caused by postal services or customs.

For more details, visit our Shipping Policy page.

5. Returns & Refunds

We want you to love your purchase! If something isn’t right, please reach out.

Under the Australian Consumer Law (ACL), you’re entitled to a refund, replacement, or repair if the product is faulty, not as described, or doesn’t do what we said it would.

To see full details, please visit our Returns page.

6. Privacy

We respect your privacy and handle your personal data in accordance with the Australian Privacy Act 1988. This includes how we collect, store, and use your information when you browse or shop with us.

For more information, view our full Privacy Policy.

7. Intellectual Property

All content on this site — including images, logos, text, and product designs — is owned by Raphi the Fox and protected by copyright laws. You may not use or reproduce any content without permission.

8. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the site means you accept the updated terms.

9. Contact Us

If you have any questions about these terms, we’re here to help!

Email: hello@raphithefox.com.au